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Login Problems |
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1) YOU HAVE THE WRONG LOGIN AND PASS -- click on the login link and have your login information set to you 2) YOUR COOKIES AREN'T WORKING -- the game requires that you have cookies turned on in your computer for it to work. To turn your cookies on follow the instructions below according to what kind of computer you have Internet Explorer 6 for Windows: 1. Open the Tools menu and choose Internet Options. 2. On the Privacy tab, click on the Default button. 3. Click on Apply and OK. 4. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. Internet Explorer 5 and 5.5 for Windows: 1. Open the Tools menu and choose Internet Options 2. On the Security tab make sure that Internet is selected 3. Click on the Custom Level button 4. Scroll down to see the Cookies category and select "Enable" next to "Allow per-session". 5. Click on OK and then OK again. 6. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. Internet Explorer 5 for Macintosh: 1. Open the Explorer menu and choose Preferences 2. Under the Receiving Files category, select Cookies 3. Next to "When receiving cookies" choose "Never ask" 4. Click on OK. 5. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. Internet Explorer 4 for Windows: 1. Open the View menu and choose Internet Options. 2. Click once on Advanced. 3. Next scroll down to Cookies and Enable cookies. 4. Click on OK. 5. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. Netscape 6 or 7 or Mozilla for Windows and Macintosh: 1. Open the Edit menu and choose Preferences (OS X users will find this under the Netscape or Mozilla menu). 2. Under the Privacy & Security categories, click Cookies. (If no subcategories are visible, double-click Privacy & Security to expand the list.) 3. Check off the option to Enable all cookies 4. Click on OK 5. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. Netscape 4.X for Windows and Macintosh: 1. Open the Edit menu and choose Preferences 2. In the Preferences window that appears, click once on the word Advanced. 3. Enable cookies and click on OK 4. You should not need to restart the browser at this point, but if you find that you still cannot access HSH, try a restart. AOL: If you are using AOL version 6 or older you may find that you cannot access WOS tthrough their browser Instead you should (while still connected to AOL) go to your Start menu or desktop and use an external browser such as Internet Explorer or Netscape to access the site. Opera for Windows and Macintosh: 1. Open the File menu and choose Quick Preferences (OS X users will find this under the Opera menu.). 2. Check off the option to Enable cookies. 3. You should not need to restart the browser at this point, but if you find that you still cannot access Weblogin, try a restart.
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